support
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How to solve the problem of UGODE Android screen not reading USB drive.
Some customers who purchased UGODE Android screens for Mercedes-Benz, BMW, and Audi vehicles, featuring wireless CarPlay and Android Auto functionality, discovered that the Android screens could not read USB drives. 1. Check if the USB cable is plugged in properly. 2. Format the USB drive to FAT3...Read more -
How to run both the radio and navigation system simultaneously on the UGODE Android screen.
Some customers who purchased the UGODE Mercedes-Benz, BMW, and Audi Android screens with wireless CARPLAY and Android Auto functionality report that navigation voice prompts are absent when listening to the original radio. 1.Go to Android Settings, then select the navigation app you want to use i...Read more -
How to resolve the issue where the original knob does not function after installing the UGODE Mercedes-Benz BMW Android screen.
Some customers purchased the UGODE Mercedes-Benz/BMW Android screen with wireless CARPLAY and Android AUTO functionality, only to find that the original control knob no longer works after installation. 1.If your car has optic fiber(Ignore if no optic fiber), need to relocate it to android harnes....Read more -
Why do UGODE Android screens for Mercedes-Benz NTG5/NTG6.0, BMW EVO, and Audi models use external small speakers?
Some customers have purchased UGODE’s Mercedes-Benz, BMW, and Audi Android screens featuring wireless CarPlay and Android Auto functionality. Some Android screens come with small speakers, but customers don’t understand why these speakers are included. UGODE Android screens with built...Read more -
How to connect a front-view camera to a UGODE Mercedes-Benz, BMW, Audi Android screen.
Some customers who purchased UGODE Mercedes-Benz, BMW, and Audi Android screens with wireless CarPlay and Android Auto functions are unsure how to connect the cables when installing the front-view camera. 1.For Mercedes-Benz and Audi Android screens, connect the front-view camera video signal to ...Read more -
How to solve the problem of static noise during calls on UGODE Mercedes-Benz, BMW, and Audi Android screens.
Some customers who purchased UGODE Mercedes-Benz, BMW, and Audi Android screens with wireless CARPLAY and Android Auto functionality have reported issues during CARPLAY calls, such as the other party hearing static or experiencing low volume. This can be solved by adjusting the microphone gain. R...Read more -
How to Force Factory Reset the Android Screen on UGODE Mercedes-Benz, BMW, and Audi Devices.
Some customers have purchased UGODE’s Mercedes-Benz, BMW, and Audi Android displays featuring wireless CarPlay and Android Auto functionality. During use, they encounter a requirement to enter a password upon screen startup to log in. However, customers are unaware of this password and thus...Read more -
How to resolve the issue where the UGODE Android screen fails to connect to the network after inserting a 4G SIM card.
Some customers have purchased the UGODE Android screen with wireless CarPlay and Android Auto functionality. After inserting a 4G SIM card, the screen displays full signal bars but cannot connect to the internet. There are several reasons why you cannot access the network:...Read more -
How to obtain the system log files for UGODE Mercedes-Benz, BMW, Audi, and Android screens.
Some customers have purchased UGODE’s Android displays for Mercedes-Benz, BMW, and Audi, which support wireless CarPlay and Android Auto. During use, users may sometimes encounter Android system issues, requiring the capture and analysis of Android system log files. The following are the st...Read more -
How to check the version information of the UGODE Mercedes-Benz, BMW, and Audi Android screens.
Some customers who purchased UGODE’s Mercedes-Benz, BMW, and Audi Android screens with wireless CARPLAY and Android AUTO functionality are unsure where to find the Android version information. Note: Mercedes-Benz, BMW, and Audi Android systems have different UIs, but the path to view versio...Read more -
How to make a boot logo for UGODE BMW MERCEDES-BENZ AUDI Android Display Upgrade CarPlay (Qualcomm665)
UGODE Android screen resolutions include 1280*480, 1280*720, 1920*720, and others. Different resolutions require different images, but the production method is the same. The following 1920 * 720 as an example. 1.Create a new folder on your computer and name it: OEM 2.Create a new folder u...Read more -
How to distinguish the old BMW X3 E83 system
The old BMW X3 E83 has a different year, different communication protocol, and different UGODE Android screen. For cars produced between 2004 and 2009, the communication protocol generally uses LIN, which can be distinguished by the original central control picture. For cars produced between 201...Read more